Protero - Adelaide Hills Nebbiolo
Shipping
Shipping UK: Starts from £5.95. We aim to ship products to their UK delivery address within 72 hours. The courier service operates Monday - Friday. We cannot deliver to PO Boxes.
Should the customer advise us that a package be left outside their property or for example with a neighbour or work colleague, it is done so at their risk and we cannot accept any liability for any subsequent damage potentially incurred.
If the customer is not in for the delivery the courier company should leave a card and attempt delivery two more times, on the following day and then the day after. Should both these attempts prove unsuccessful the package will be kept at the couriers nearest depot with the customer taking responsibility to collect.
Returns
Upon receipt of delivery the customer has 14 days to return most unopened items in the same condition as purchased for a full refund.
In the case of an error on our behalf (incorrect product to the one ordered) as well as for damaged or defective items please contact us and we will cover the return shipping costs and / or arrange replacements where possible.
- Free UK Delivery (exc Highland) on orders over £75
- Free local delivery on all orders
- Contact us to speak to a specialist
FAQ's
Can I attach a message to this order?
Yes of course - just add a message when placing your order and we’ll transcribe it for you and send it along with the parcel.
Where is my order?
We use a courier service. They deliver Monday to Friday. You will be sent a tracking order number when the parcel is collected and will be able to trace when your parcel is out for delivery.
What’s the minimum spend for free delivery?
If you live locally to us within a few miles of Brighton in Sussex, we offer Free delivery for all orders its automatically calculated at checkout.
If you are ordering from further away - spend £75 for Free delivery nationwide.
Can I add something to my order after I have checked out?
If there is something you’ve forgotten to add, buy it and we can make the adjustment on our side - send an email to us at info@sevencellars.co.uk